Returns & Exchanges
At Demetri Martin, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer free returns and exchanges within 30 days of delivery for all items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Drop Off Package
Take your package to any authorized carrier drop-off location or schedule a pickup to begin the transit process back to our warehouse.
Receive Refund or Exchange
After we inspect your returned items, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing